Our story & architecture

Building the autonomous voice
workforce for India.

Part of the Apxero AI Employee Operating System, Vaani was built by Hikari Webworks in Hyderabad to solve a simple problem: Indian businesses lose their best phone enquiries to missed calls, slow callbacks, and rigid IVR menus. It answers the calls that come in and places the ones that go out.

Talk to the team See the playbooks

What we engineered for

Four decisions that shaped the product.

Each one is enforced in the call pipeline itself, not left to configuration or good intentions.

Multilingual by default

Indian callers switch naturally between Hindi, Telugu, English, and regional languages mid-sentence. Vaani is engineered on Sarvam AI with low conversational turn latency so callers never feel like they are speaking to an IVR tree.

Strict DPDP recording consent

Privacy is enforced in code, not just policy. When a caller declines recording consent under India's Digital Personal Data Protection Act, 2023, Vaani discards raw audio buffers in RAM immediately and persists only the structured summary, transcript, and learning evaluation.

Autonomous self-learning

Every completed call is evaluated automatically. Questions your voice agent could not answer are flagged in your dashboard so you can promote approved answers to Tier-1 hot FAQs in a single click.

Honest per-second INR billing

No hidden telephony markups, LLM token surprises, or seat fees. One flat rate billed per second from a prepaid INR wallet, with every turn itemised to the millisecond.

Who it is for

Vaani is not a generic IVR replacement.

Each deployment is configured for the call patterns of one business type, with its own tools, questions, and tone.

Read the official Digital Personal Data Protection Act, 2023 text that Vaani's consent gate is built against. Full technical detail lives on our security page.

Apxero AI Employee OS

One unified operating system: Artha, Vaani, and Vyra.

While Vaani answers inbound and outbound phone calls in Hindi, Telugu, and English, it connects to your existing webhooks, CRM, and billing workflows. Artha handles billing, Vyra handles operations.

Artha: Billing & wallet
Vaani: Voice & telephony
Vyra: Operations

Let the next call be answered in the caller's language.

Book a demo and hear Vaani handle a real call in Hindi, Telugu, or English before you commit to anything.

Book a demo Review our DPDP approach

Building the autonomous voice workforce for India.